Sprint:User Interview
From ssc.aspirationtech.org
Interviews for Extreme Usability Sprint for Social Source Commons
Name: Date/Time
We meet each other: Eric and Rodney, Phil and Ruby, Dirk and Courtney
1. Demographics:
job, how long, education, co-workers? personal stuff
2. Organization's mission & clients
(what problem in the world would need to be solved to put them out of business) role in the organization, how many clients they serve, how long do they work with one client
3. Day in the life - frequent tasks? Comfort with technology?
professional reading, listening, activities pleasure reading, listening, activities
professional producing? (writing, audio, visual, other) personal producing? (writing, audio, visual, other)
4. Frustrations and successes with identifying, finding, evaluating appropriate technology for clients – data repository (own, shared, others) – notes, nuggets, notions (recording, finding, saving, ranking) – colleagues in same or similar role? cooperative or collaborative experience?
Are the technology needs varied or relatively similar? Is the software you use/recommend a moving target - is it always changing? Do you specialize in a particular type of technology, particular type of client?
5.Faves, frequents, familiars
Favorite websites? Frequent websites? experience with ranking/rating; with del.icio.us/flickr (tagging);with CSCW, usability
